Haworth Press

Problem: Administration in Social Work (http://skyline.cudenver.edu/record=b2042099) has two links to the publisher that appear to be the same when I scroll over them but the bottom one works and the top one asks for a login and password. The holdings for this journal are split into two time periods. And two links are visible but they have a single combined time description. Another Haworth journal with similar problem but three dates periods and three links with one description is Community and Junior College Libraries (http://skyline.cudenver.edu:2082/record=b2045551).

Assigned to: EJ
Priority: Medium
Status: resolved

Troubleshooting notes:
4/6/09 Still two links, but now both go to the correct address at InformaWorld. EJ
12/2/08 Odd, very odd. Some of these Haworth titles have 2-3 holdings entries in SerSol. In SerSol, I customized the holdings to the correct holdings on one of the entries, and all three entries changed. Will check after the coverage load to see how it turns out. Soon, this problem will go away, as the Haworth journals will become a part of InformaWorld and will have Informa urls (T&F), and some other problem will present itself. EJ
11/25/08 This might be a known problem.

Journal of Offender Rehabilitation

Problem:
wrong holdings dates for this journal on the Skyline record: http://skyline.cudenver.edu/record=b2052537

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
10/28/08 changed the holdings in Serials Solutions and III ERM to 1997-. EJ

Women and Health

Problem:
The GR Linker gives "article access" deadend links for articles in the journal Women and Health.

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
10/3/08 I got rid of the EJS links, and activated the Haworth links. The article level links don't work, but the journal level link does, as in this GR Linker results screen example:http://tinyurl.com/4plcvs .I need to talk to Gold Rush about changing the urls on the rest of the Haworth titles (50+) and see if they can figure out how to do article-level links. I'll look into this on MOnday. EJ

Haworth - Wrong Coverage Dates

Problem:
Our access to Haworth may be working, but do you think we should do anything about the coverage dates? Our coverage dates for our Haworth titles are inaccurate. I think Denise mentioned this in an earlier blog posting too. I remember being told that when Haworth switches over to Taylor & Francis around the end of the year that T&F will apply their "rules" to coverage dates (meaning we should get 1997 - ). Should we just leave the screwy dates as is and hope they will be more accurate when they become T&F? Or do you think we should put in some kind of advisory until then? Here are a couple of examples of screwy coverage dates for Haworth titles:

J. of East West Business
Skyline says 1995 -
Our actual coverage is from 2001 -

J. of Marketing for Higher Education
Skyline says 1988 - 2007
Our actual coverage is 2008 only

Assigned to: DP, EJ
Priority: medium
Status: in progress

Troubleshooting notes:

Journal of Library Metadata

Problem: There is not a link for the online version even though it's tracked in SerSol. Will the link appear in the next load? We are having problems accessing all Haworth titles again. The ordering information is also confusing.

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
9/3/08 Currently there is no record available from Serials Solutions. Appears in SSJ report, but does not have SSJ number. Probably because the title is not available online yet. When it is online, we will download from Ser Sol or will have cataloging create a record. DP

9/2/08 E-mail sent to EBSCO: DZ
Can you please tell me what's going on with our subscription to J. of Library Metadata?
-- Our last paid invoice was 7367835, dated 11/18/05
-- Invoice 7390405, dated 12/7/07, says EBSCO will order when current and that we are paid through v.9 (2006)
-- EBSCONET says: Start/Expiration 12/7/07 - 6/6/09
Are we paid through 6/6/09? Should we be getting online access for this title?

Technical Services Quarterly

Problem: dp doing own research, cannot get fulltext access to article from this title.
http://skyline.cudenver.edu/record=b2157173 According to bib record, coverage is 1986-2007. Currently an EBSCO EJS pass through to Haworth. However, could not access fulltext from Haworth for the 2002 article "A race against the clock" 10/1/2002. Vol.20,Iss.2;p.13-20.

Assigned to: DP
Priority: Medium
Status: in progress

Troubleshooting notes:
8/12/08 Check subscription status.

Journal of gay & lesbian social services

Problem: no online access to this journal, and coverage dates are probably wrong. http://skyline.cudenver.edu/record=b2052005
EJ

Assigned to: dz
Priority: high
Status: in progress

Troubleshooting notes:
8/7/08 Looks like access restored to this title. However, we might want to renew. EBSCO Net says: PD THRU V 19 F/2006. Haworth is getting ready to publish volume 20. https://0-www.haworthpress.com.skyline.cudenver.edu/store/toc_views.asp?sku=J041 DP
7/18/07 This is another Haworth Press journal problem. See other postings for
Haworth Titles
Journal of Social Service Research EJ

Journal of Social Service Research

Problem: 6/26/08 EJ
IF-V reported an access problem with the Haworth journal Journal of Social Service Research. http://skyline.cudenver.edu/record=b2157085
A student was trying to get this article through EJS: 30(1): 1-17. Sept. 2003 "National and regional differences among runaway youth using federally-fuded crisis services by Sanna Thompson. When one chooses "Open in new window" on the EJS interface, very slowly you are taken to page where you are instructed to pay for the article ." The same thing happens to other articles that I chose at random, so it's not just this one article. There is no access either on the Haworth publisher website.
I "think" we have a subscription to this journal, but the III record doesn't show any payment. Another complicating factor is that Haworth was bought by T&F, and if you go to the T&F website (Informaworld), there is a note that this journal will be coming soon. I have a feeling that there may be similar issues with other Haworth publications also. One other Haworth journal that I can think of is Journal of Library Administration. http://www.informaworld.com/smpp/116159480-30367397/title~content=t792306968~db=all

Assigned to: dz,
Priority: medium
Status: in progress

Summary of solution: to be determined

Troubleshooting notes:
7/31/08 Even using the Haworth Press link instead of the EJS link, we don't have ft access, even though we started a subs for 2008. Don't know if it's worth following up on or not. http://0-www.haworthpress.com.skyline.cudenver.edu/store/E-Text/ViewLibraryEText.asp?s=J079&m=0 DV, it's your call. EJ
7/31/08 We've given up on the EJS-to-Haworth links, and untracked them in SerSol. We tracked our 54 subs under the Haworth Press Journals. These will show up in Skyline in mid Aug load. EJ

Haworth Titles

Problem:
KH reported a few problems to me last week. I noticed a couple of them were Haworth titles. These are EJS titles too:

Social Work with Groups
J. of GLBT Family Studies

I'm concerned that more of our Haworth titles don't have access. I've contacted Ebsco & Mozhdeh about this. We have about 60 Haworth titles. They will be part of Taylor & Francis and moving to http://www.informaworld.com/ starting in 2009. I will be cancelling these with Ebsco & we should be getting them direct with T&F.

Assigned to: EJ & DP
Priority: medium
Status: in progress

Summary of solution: to be determined

Troubleshooting notes:
8/20/08 In Ser Sol, able to untrack from Ebsco EJS and track in Haworth. Able to access full-text. However, coverage data looks incorrect. DP
8/19/08 Receiving 502 Bad gateway error message. DP
7/31/08 We've given up on the EJS-to-Haworth links, and untracked them in SerSol. We tracked our 54 subs under the Haworth Press Journals. These will show up in Skyline in mid Aug load. EJ