Cultural Anthropology

Problem: WAT reports "session cookies" error when clicking on "linked full text" for Cultural Anthropology in Academic Search Premier. Cannot get full text.

Assigned to: ej
Priority: medium
Status: resolved
Troubleshooting notes:
6/24/10 As of 2010, we no longer subscribe to this journal via Ebsco subscription services (ESS); we get it direct from the publisher Wiley-Blackwell. This title was still in the "Smart Links" ebsco system as a "EJS subscribed title", so was erroneously displaying "Linked Full Text" instead of displaying our "360 Link to full text".
EJ contacted Ebsco support. Here is their response: The “Linked Full Text” links you are seeing on EBSCOhost result list due to SmartLinks. EBSCO SmartLinks will facilitate linking between EBSCOhost and EBSCOhost Electronic Journals Service (EJS). I have disabled the “Linked Full Text” links for the titles you do not subscribe to. ej
6/25/10 EJ is verifying with Ebsco that they "cleaned up" ALL our subscribed titles re "Linked full text" or not. ej
6/28/10 Ebsco's response: "Yes, I have disabled the titles that you do not subscribe to full text. The titles, which are available from EJS will show Linked Full Text links. If the title is not available from EJS or if there is no full text from EBSCOhost databases, it will show Serials Solutions 360 Link." ej

360 Link placement in Ebsco databases

Problem:
WAT reports:"We’re having a problem with the position of the 360 Link to Full text, next to the “full-text article link.” It’s positioned too close to the HTML Full Text or PDF Full Text or Linked Full Text and students don’t understand what it is they are linking on. So they pick the wrong link. "
Assigned to:
Priority: medium
Status: resolved

Troubleshooting notes:
8/27/09 after soliciting input from reference staff, I removed the Auraria Library Catalog and ILL links, and changed the setting in the admin module so the 360 Link only appears if there is no fulltext within the EbscoHost databases. Now there will either be the Ebsco internal fulltext links or the "360 Link to full text" on each citation. ej
8/24/09 ej will check with Ebsco to see if the 360 Link can be positioned differently, or whether it can be set up so it displays only when there is no ft within Ebscohost. ej

Journal of numerical mathematics

Problem: no 2007 or 2008 issues for this journal in EbscoHost.

Assigned to:
Priority: medium
Status:

Troubleshooting notes:
1/25/10 Heard back from Ebsco. The 2007 & 2008 full text content is now available in EbscoHost. ej
1/14/09 Ebsco's response: "We have reported the missing content in the Journal of Numerical Mathematics to our Editorial department, and we will let you know when we have more information." EJ
1/13/09 Contacted Ebsco support staff and asked: "For the Journal of Numerical Mathematics, there are no 2007 or 2008 issues listed on the publication page. Will these issues eventually appear in EbscoHost for this title, or has the publisher withdrawn access permission to both bib records and full text?" Will share the answer when I receive it. EJ

Sage Urban Studies Abstracts

Problem: Sage Urban Studies Abstracts has an online record but no link. Does it need a link or should the online record be removed?

Assigned to: EJ
Priority: medium
Status: in progress

Troubleshooting notes:
4/6/09 This database is no longer published by Sage. Now published by Ebsco. We no longer have access, so we suppressed the bib record so it no longer shows in Skyline. dz is checking with appropriate bibliographer to see if we should try to purchase the Ebsco Urban Studies Abstracts. ej