Lexis Nexis Academic subscription ..

Problem: Lexis Nexis Academic is no longer available as of about 10 am on Wed. 8/12/9.

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
3/8/10 this is no longer a problem. ej
8/12/09 - DP contacted LN and BCR. Confirmed it is a "subscription" problem. Auraria has renewed with BCR, however unclear if BCR has renewed with LN on behalf of Auraria. Since is 4 pm MST/6 pm EST, no one is available to resolve. Will followup in the am.
8/12/9 - The other LN subscriptions are fine but they no longer link to our LN academic subscription.

LexisNexis Academic

Problem: The SerSol LN checkin records are not attaching to the .e record for LexisNexis Academic (.e10002157), but rather are attached to LN Accounting Accounting Literature (.e10002315), and LN Business Directory, Canada (.e10002182)

Assigned to:
Priority: high
Status: resolved

Troubleshooting notes:
2/13/09 No longer an issue, as we have discontinued coverage loads. ej
11/3/08 This didn't work, so we made some changes in the ERM. Need to check the Nov coverage load to make sure our changes worked. EJ
10/3/08 Removed all the resource IDs in the ERM that had LexisNexis Academic, leaving only the resource ID for LN Academic. Also removed all the alt resource names that had LexisNexis Academic. will need to check Oct coverage load for unintended consequences. ej