Open access journal not available

Problem: A faculty member called looking for an article in the Feb. 2008 issue of the journal, "Bonekey." Our record, b2044164, says it is available from DOAJ, but the website requires a subscription or username & password even from on campus.

Assigned to: EJ
Priority: medium
Status: in progress

Troubleshooting notes:
12/20/08 After you select the full text link for an article, a confusing page comes up that implies you need a subscription to access. However, if you click on "SIGN UP subscribe to this journal", you can register and then you have free access to the full text. It didn't work immediately, but when I tried two days later, I was able to get the full text. ej
12/21/08 Added a public note in Ser Sol: "Sign up to get free access" ej
12/18/08 - Confirmed for off campus as well.

Operations Research

Problem: Ebsco, GRLinker and Gale all say we have fulltext access to current issues of Operations Research (http://132.194.32.30/record=b2055635) when we only seem to have through 2003 through Jstor.

Assigned to: EJ
Priority: medium
Status: in progress

Troubleshooting notes:
12/01/08 There is a 2 year full text embargo on all the Gale & Ebsco databases for this title, with the exception of Gale's Business & Co Resource Ctr which has a 1 year embargo. SerSol calculates the ending dates on titles with embargoes, and the only holdings that is incorrect is for General OneFile. It has a 2 year embargo also, and should have the same ending date (Oct 22, 2006) as the others. With the next coverage load, the ending dates on all of these holdings should change to something like Nov 22, 2006. I'll doublecheck after the December coverage load & if General OneFile is still wrong, I'll contact Serials Solutions. EJ
12/01/08 - A professor was looking for this, pointed them to ILL for access now and to TB for more access in the future.

Haworth Press

Problem: Administration in Social Work (http://skyline.cudenver.edu/record=b2042099) has two links to the publisher that appear to be the same when I scroll over them but the bottom one works and the top one asks for a login and password. The holdings for this journal are split into two time periods. And two links are visible but they have a single combined time description. Another Haworth journal with similar problem but three dates periods and three links with one description is Community and Junior College Libraries (http://skyline.cudenver.edu:2082/record=b2045551).

Assigned to: EJ
Priority: Medium
Status: resolved

Troubleshooting notes:
4/6/09 Still two links, but now both go to the correct address at InformaWorld. EJ
12/2/08 Odd, very odd. Some of these Haworth titles have 2-3 holdings entries in SerSol. In SerSol, I customized the holdings to the correct holdings on one of the entries, and all three entries changed. Will check after the coverage load to see how it turns out. Soon, this problem will go away, as the Haworth journals will become a part of InformaWorld and will have Informa urls (T&F), and some other problem will present itself. EJ
11/25/08 This might be a known problem.