Zoological Studies

Problem: LTG reported that a student needed a Jan 2010 issue of Zoological Studies, that was cited in Web of Science. The Serials Solutions record says 1998-present is in “Freely Available” Journals. But when they went to the web site, the available journals only go up into 2008, so it appeared that she couldn't get the ft of the article she wanted. http://skyline.cudenver.edu/record=b2526637~S0

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
3/3/10 SerSol has changed the URL to the correct one. ej
3/1/10 URL for this journal has changed to http://zoolstud.sinica.edu.tw/. The new URL includes the current ft content, including the articles from WofS labelled "published January 201o" (they are actually in the January 2009 issue). I contacted SerSol to request the change in the SerSol knowledgebase. In the meantime, I changed the URL on the Skyline record, so it is now correct. ej

Personal perspectives. World War I

Problem:
The link in the Skyline record to this netlibrary book was giving an error message. http://skyline.cudenver.edu/record=b2334096~S0
Assigned to:
Priority: medium
Status: resolved

Troubleshooting notes:
9/4/09 The URL was incorrect--it had a little extra piece of the proxy wrap inserted in the address. Changed it to the correct URL in III. ej

Book review index online

Problem: no access to Gale's Book Review Index online from ADI/ERM page, or Skyline record. http://skyline.cudenver.edu/record=b2036492
http://skyline.cudenver.edu:2082/record=e1000056

Assigned to: EJ, GB
Priority: high
Status: in progress

Troubleshooting notes:
7/16/08 the url in the ADI/ERM and Skyline record is incorrect. We need to do an UPDATE linking form.
http://find.galegroup.com/menu/start?prod=BRI&userGroupName=uofcden
GB--I think there are some bigger issues with this that would take too long to document here. Let's talk. EJ

Wall Street Journal

Problem: 5/8/8 We have access to the full text of the WSJ Eastern Ed. from Proquest and Factiva but only Factiva's shows up in the SerSol record <http://skyline.cudenver.edu/record=b2146085>. And only Proquest's shows up in the Skyline record for it <http://skyline.cudenver.edu/record=b1882925>. Also the link in here <http://0-www.umi.com.skyline.cudenver.edu/pqdauto> doesn't go directly to the WSJ. That link should be <http://0-proquest.umi.com.skyline.cudenver.edu/login?COPT=REJTPTYzMSZJTlQ9MCZWRVI9Mg==&clientId=10280>.

Assigned to:
Priority:
Status: resolved

Summary of solution (partial):
5/20/08 Created custom coverage load. Have ssj record of WSJ linked to e record.
5/9/08 EJ activated Wall Street Journal Eastern Edition in SerSol under a database called ProQuest Selectable Full Text Newspapers. Will work with DP on getting a link to it on the bib record http://skyline.cudenver.edu/record=b2146085.

Troubleshooting notes:
5/9/08 EJ ended up tracking the Journal in a different database than the one I originally thought would work, which wasProQuest Newsstand Complete, because after I "subscribed" to the database, there was a message that I needed to contact Serials Solutions if we subscribed to only "some" of the titles, which would be the case. So I untracked it.

I found another database that seemed like it would work much better, and which would attach to the same SSJ record that we are already using -- ssj0011753. It's called ProQuest Selectable Full Text Newspapers, and I was able to just track Wall Street Journal Eastern Ed.

I believe that SerSol put this database together so libraries like us who don't have the "complete Newsstand", could select just one or several newspapers. I customized the url so it is the same as the one on the ADI page.
5/8/8 VG fixed the Proquest record, b1882925, to go directly to the resource in ProQuest by substituting the above link.
5/8/8 We should add Proquest to the SerSol list of sources by 6/5/8. However since the 5th has passed. The SerSol record will be wrong until the next snapshot on 6/5/8.

Philosophy Today/Factiva

Problem: 4/17/2008 This journal is only available online from Factiva. Factiva database links go to a splash page that has a search box on it but the search won't work correctly and allow you to search farther back than one year. To search correctly a user must click on factiva.com in the top grey/green bar on the page. On that screen is the working search interface.

Assigned to: ej
Priority: Medium
Status: in progress
Summary of solution:
Troubleshooting notes:
6/17/08 EJ In Serials Solutions, I found directions for adding our XSID number at the database level, which I did. This may help with getting direct journal links. EJ will check tomorrow on the E journal portal to see if this made a difference.
4/17/2008 Placed a note on the adi description as to what to do in factiva. This will not help a user referred to factiva from grlinker.
4/17/2008 Have not found a permanant link to the correct (i.e. complete) search page which used to be the factiva interface. Need to contact Factiva to determine the correct url.

ICDL clinical practice guidelines

Problem: KH reported to DP Bad link in http://skyline.cudenver.edu/record=b1857366
The link goes to http://icdl.com/ICDLguidelines/toc.htm and results in Page not found.

Assigned to:
Priority: Low
Status: resolved

Summary of solution: Direct URL not available. Delete .b record.

Troubleshooting notes:
4/16/08 VG deleted bib
4/15/08 DP asks VG to delete bib.
4/14/08 OA says "There is no longer a direct URL to the ICDL Clinical Practice Guidelines, which makes it problematic to catalog and/or link.I'm recommending that this resource no longer be cataloged/linked in skyline. The bib record can be deleted.There is no longer a direct URL to the ICDL Clinical Practice Guidelines, which makes it problematic to catalog and/or link.I'm recommending that this resource no longer be cataloged/linked in skyline. The bib record can be deleted."
4/11/08 OA originally requested title in 12/2000. Can you verify correct new link?
Is this the correct link? http://www.icdl.com/dirFloortime/developmental/
However patron would need to scroll down to see the links to the Clinical Practice Guidelines.

Web of Science

Problem: The url on the Skyline record for Web of Science needs to be changed. http://skyline.cudenver.edu/record=b2069402

Assigned to: EJ (mid Feb)

Resolution: Resolved
EJ emailed VG and requested the change 4/3/08. VG changed the url on 4/4/08.