Thursday, April 17

Philosophy Today/Factiva

Problem: 4/17/2008 This journal is only available online from Factiva. Factiva database links go to a splash page that has a search box on it but the search won't work correctly and allow you to search farther back than one year. To search correctly a user must click on factiva.com in the top grey/green bar on the page. On that screen is the working search interface.

Assigned to: ej
Priority: Medium
Status: in progress
Summary of solution:
Troubleshooting notes:
6/17/08 EJ In Serials Solutions, I found directions for adding our XSID number at the database level, which I did. This may help with getting direct journal links. EJ will check tomorrow on the E journal portal to see if this made a difference.
4/17/2008 Placed a note on the adi description as to what to do in factiva. This will not help a user referred to factiva from grlinker.
4/17/2008 Have not found a permanant link to the correct (i.e. complete) search page which used to be the factiva interface. Need to contact Factiva to determine the correct url.

No comments:

Post a Comment