Showing posts with label check after May 1. Show all posts
Showing posts with label check after May 1. Show all posts

Tuesday, April 20

Mislabeled volume of Economic development quarterly

0 comments
Problem: Economic development quarterly (0891-2424), 12 (4), p. 385 in Gale databases cannot be linked to from Ser Sol. because in the Gale databases it is listed incorrectly as 11(4). This was reported by a patron who wanted the article and couldn't reach it with a single click as is normally the case.

Assigned to: gb
Priority: low
Status: in progress

Troubleshooting notes:
4/20/10 - Explained roblem to patron and sent them the three articles.
4/20/10 - Contacted gale.contentqa@cengage.com to inform them of the typo.
4/20/10 - Checked for actual inclusion of the article in the database by clicking on the journal link and searching the table of contents for the item. It was there but mislabelled as noted above.
Also this is a composite book review of three different books with three separate records in Gale using the same parameters to search for different articles that "begin" on the same page. Unfortunately the referring database ArticleFirst catalogs all three into one article. It would have been hard to parse out anyway.