Journal of the West is unavailable

Problem: Journal of the West access is down, http://132.194.32.30/record=b2078737~S0. It appears that our access is currently unavailable.

Assigned to: ej
Priority: medium
Status: in progress

Troubleshooting notes:
2010/3/23 - reported by eb who is looking for a specific article.

Cochrane Library

Problem: Lost full-text access to database. http://skyline.cudenver.edu/record=b2334676~S0
Assigned to: DP
Priority: Medium
Status: in progress

Troubleshooting notes:
10/20/09 - received confirmation Auraria included in GWLA/Wiley license, need to resolve 2010 license, in the meantime have temporary access until 12/31/09. DP

10/16/09 - according to records, subscribing via GWLA. Believe that license is an amendment to umbrella GWLA license. Received and paid sub the on 9/03/08 for subscription period
06/23/08-12/31/08. Never received invoice for 2009. DP

10/15/09 - began contacting CLERT and Wiley regarding subscription status. DP

Lexis Nexis Academic subscription ..

Problem: Lexis Nexis Academic is no longer available as of about 10 am on Wed. 8/12/9.

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
3/8/10 this is no longer a problem. ej
8/12/09 - DP contacted LN and BCR. Confirmed it is a "subscription" problem. Auraria has renewed with BCR, however unclear if BCR has renewed with LN on behalf of Auraria. Since is 4 pm MST/6 pm EST, no one is available to resolve. Will followup in the am.
8/12/9 - The other LN subscriptions are fine but they no longer link to our LN academic subscription.

Left Index

Problem: Left Index at Biblioline is indicating our subscription has expired.

Login FailedSorry, your account:
User ID: DENVEREDU has EXPIRED
Please contact sales@nisc.com for more information or to reactivate your account. Click here to exit.

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
5/20/2009 subscription was moved to Ebsco, changed links to http://0-search.ebscohost.com.skyline.cudenver.edu/login.aspx?authtype=ip,uid&profile=ehost&defaultdb=fqh in adi and skyline.
5/19/2009 same problem with the other Biblioline database: Child abuse, child welfare and adoption.

Journal of Biosocial Science

Problem: The Journal of Biosocial Science from Cambridge Journals Online is not displaying full text content before 1997. A patron would like a 1978 article.
Assigned to: DP
Priority: moderate
Status: in progress

Troubleshooting notes:
4/27/09 Could you confirm that we do not have access before 1997 (i.e. a subscription to their back files)? GB

Sage Urban Studies Abstracts

Problem: Sage Urban Studies Abstracts has an online record but no link. Does it need a link or should the online record be removed?

Assigned to: EJ
Priority: medium
Status: in progress

Troubleshooting notes:
4/6/09 This database is no longer published by Sage. Now published by Ebsco. We no longer have access, so we suppressed the bib record so it no longer shows in Skyline. dz is checking with appropriate bibliographer to see if we should try to purchase the Ebsco Urban Studies Abstracts. ej

Annals of Probability

Problem: Annals of Probability (http://skyline.cudenver.edu/record=b2042895) from Euclid Direct is denying access saying no subscription detected. As is the EJS link.

Assigned to: EJ, DZ
Priority: high
Status: in progress

Troubleshooting notes:
8/14/8 We may need to register our journal subscriptions online (see Read more about accessing full-text). gb
8/14/8 Checkin record indicates pd in Dec 2007. The database is apparently retaining the rewrite proxy when it goes to the pdf. gb

Journal of gay & lesbian social services

Problem: no online access to this journal, and coverage dates are probably wrong. http://skyline.cudenver.edu/record=b2052005
EJ

Assigned to: dz
Priority: high
Status: in progress

Troubleshooting notes:
8/7/08 Looks like access restored to this title. However, we might want to renew. EBSCO Net says: PD THRU V 19 F/2006. Haworth is getting ready to publish volume 20. https://0-www.haworthpress.com.skyline.cudenver.edu/store/toc_views.asp?sku=J041 DP
7/18/07 This is another Haworth Press journal problem. See other postings for
Haworth Titles
Journal of Social Service Research EJ

Journal of the Optical Society of America A

Problem: No link for title in bib record. http://skyline.cudenver.edu/record=b2053087 In serials solutions, this title is untracked. I think it should have been delete a while ago. I suppressed the bib record, you can only see it in Millennium, not catalog.

Assigned to: DZ
Priority: medium
Status: in progress

Summary of solution: to be determined

Troubleshooting notes:
6/20/08 DZ can you double check our subscription? Please confirm we are subscribing to http://skyline.cudenver.edu/record=b2069909 (ISSN 1520-8532), and *not* b2053087 (Issn 0740-3232). If we are, we can ask VG to delete b2053087.
6/20/08 Have suppressed the bib record in the catalog. DP

Journal of engineering for gas turbines and power

Problem: 4/2/08 KH reported problem to DP. Prompted for username and password to obtain articles from the journal title, "Journal of engineering for gas turbines and power".
Needs article volume 130, issue 1, pages 11201- "System-level performance estimation of a pulse detonation based hybrid engine."
4/2/08 EJ Investiaged further. This journal is in a package of journals from the American Society of Mechanical Engineers. We have had a subscription to this package for years. Something seems to have gone awry with the subscription, and that is why the username and password info is showing up--ASME thinks we don't have a subscription.
Unfortunately, we're not getting access to ANY of the journals in the package, not just this title. The e-resource record is .e1000162 http://skyline.cudenver.edu:2082/record=e1000162

Assigned to:
Resolution:
6/30/08 Created new .e record http://skyline.cudenver.edu:2082/record=e1000858 for ASME International Journals. Deleted .e1000162. Verified full-text access. DP