SRDS refusing to allow log in due to IP problems

Problem: SRDS is refusing to allow log in due to "IP problems".
Error statement:

Your IP is not authorized to access SRDS Services.Your IP may be invalid because:
· It cannot be matched to a registered SRDS account
· It is not authorized by your libraryContact your library account administrator if you have any questions about your IP access.

Assigned to: DP, EJ
Priority: high
Status: in progress

Troubleshooting notes:
12/4/09 Publisher changed this to IP access so the site needs to be added to the WAM table. PT _ The URL we need to add is http://www.srds.com and the name of the resource is SRDS International Media Guide. I will change the page prior to this being added.
12/3/09 EN will contact publisher to find out the problem. EJ
12/3/9 - Last lost access in August 2009 due renewal problems and a new password.