Problem: There are 8 links that repeat themselves for this title: the old display from SerSol and from the coverage load.
Assigned to: EJ, DP
Priority: Low
Status: resolved
Troubleshooting notes:
(see comment) ej
Showing posts with label Low priority. Show all posts
Showing posts with label Low priority. Show all posts
Tuesday, December 9
Monday, July 7
Blackwell Synergy
Labels:
Blackwell,
DP,
EJ,
Low priority,
Wiley
0
comments
Problem: Migration from Blackwell Synergy to Wiley has caused the following problems:
1) No full-text access to Blackwell-Synergy Free Collection http://skyline.cudenver.edu:2082/record=e1000761
2) No full-text access to journals published by Blackwell but online access provided by EBSCO EJS. For example: Sociological Inquiry http://skyline.cudenver.edu/record=b2058565
May be able to access full-text via "Available on Publisher's Site:" link (http://0-ejournals.ebsco.com.skyline.cudenver.edu/RemoteRedirect.asp?ContentType=Journal&JournalID=108650&RemoteURL=http%3A%2F%2Fwww3%2Einterscience%2Ewiley%2Ecom%2Fcgi%2Dbin%2Fissn%3FDESCRIPTOR%3DPRINTISSN%26VALUE%3D0038%2D0245).
3) Direct access to articles via GRlinker is not working.
Assigned to: DP, EJ
Priority: Low
Status: in progress
Troubleshooting notes:
7/7/08 The GR Linker direct access to articles seems to be working correctly now via the "publisher" link, but not through the EBSCO EJS link. That's progress. EJ
7/7/08 Auraria library staff has done all that it can at this time. Waiting for Wiley to resolve their technical issues. DP/EJ
1) No full-text access to Blackwell-Synergy Free Collection http://skyline.cudenver.edu:2082/record=e1000761
2) No full-text access to journals published by Blackwell but online access provided by EBSCO EJS. For example: Sociological Inquiry http://skyline.cudenver.edu/record=b2058565
May be able to access full-text via "Available on Publisher's Site:" link (http://0-ejournals.ebsco.com.skyline.cudenver.edu/RemoteRedirect.asp?ContentType=Journal&JournalID=108650&RemoteURL=http%3A%2F%2Fwww3%2Einterscience%2Ewiley%2Ecom%2Fcgi%2Dbin%2Fissn%3FDESCRIPTOR%3DPRINTISSN%26VALUE%3D0038%2D0245).
3) Direct access to articles via GRlinker is not working.
Assigned to: DP, EJ
Priority: Low
Status: in progress
Troubleshooting notes:
7/7/08 The GR Linker direct access to articles seems to be working correctly now via the "publisher" link, but not through the EBSCO EJS link. That's progress. EJ
7/7/08 Auraria library staff has done all that it can at this time. Waiting for Wiley to resolve their technical issues. DP/EJ
Wednesday, June 11
Architectural review
Labels:
GB,
in progress,
Low priority
0
comments
Problem: LDT reported to DP that she was unable to access full text for the title. All of the database links I try (the first three links, which include Expanded Academic ASAP & Academic OneFile) give an error message. Clicking on link doesn’t take user to the database. http://skyline.cudenver.edu/record=b2043167
Assigned to: GB 6/11/08
Priority: low
Status: in progress
Summary of solution: to be determined
Troubleshooting notes:
Problem is intermittent and inconsistant.
7/23/08 STill inconsistent results between on and off campus and within each.
6/16/08 GB tried on campus and the Gale/Cengage links didn't work at first. After a few seconds retried and they worked. Tried from off campus and they worked fine.
6/12/08 GB tried off campus access to full-text articles and they worked fine. On campus access also worked.
6/11/08 DP tried to access title from on campus and access full-text articles.
6/10/08 DP tried to access title from off campus and recevied error message.
Assigned to: GB 6/11/08
Priority: low
Status: in progress
Summary of solution: to be determined
Troubleshooting notes:
Problem is intermittent and inconsistant.
7/23/08 STill inconsistent results between on and off campus and within each.
6/16/08 GB tried on campus and the Gale/Cengage links didn't work at first. After a few seconds retried and they worked. Tried from off campus and they worked fine.
6/12/08 GB tried off campus access to full-text articles and they worked fine. On campus access also worked.
6/11/08 DP tried to access title from on campus and access full-text articles.
6/10/08 DP tried to access title from off campus and recevied error message.
Monday, June 9
Academic Search Premier
Labels:
EBSCO,
Low priority
0
comments
Problem: User reports when searching ASP using the Safari browser that an 'all text' search shows the first page of results but has the error: Application Level Exception when you try to click to the next page. The same search using Firefox and using IE does not cause this error.
Assigned to: GB
Priority: low
Status: in progress
Summary of solution: Reported to Ebsco ASP 6/9/2008
Troubleshooting notes: The problem appears to be browser-based and simply using another browser allows access.
Assigned to: GB
Priority: low
Status: in progress
Summary of solution: Reported to Ebsco ASP 6/9/2008
Troubleshooting notes: The problem appears to be browser-based and simply using another browser allows access.
Sunday, April 6
Database stats
Labels:
DP,
GB,
in progress,
Low priority,
Statistics
0
comments
Problem: Need to figure out how to integrate database stats into ERM
Assigned to: DP & GB 4/6/08
Resolution: In-progress, low priority
Assigned to: DP & GB 4/6/08
Resolution: In-progress, low priority
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