Tuesday, April 13

Informaworld / Taylor & Francis inaccessible

Problem: We were experiencing intermittant outages of service. Sometimes the Informaworld site returned a 403 error and others it indicated that there is an upstream server error. This happened frequently 3/31 morning and was also reported once the previous evening.

Assigned to:
Priority:
Status: resolved

Troubleshooting notes:
2010/4/13 - Received email from tech support. Saying in part "Unfortunatley at the time you logged this email we were having technical difficulties. These have now been resolved.". Access is restored.
2010/3/31 - Called Inf. for confirmation and told to report problem via email. Did so, no answer.
2010/3/31 - Suspected Informaworld was having server problems.

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