Problem:
A variation on an old access problem with Herbalgram (American Botanical Council) has resurfaced http://skyline.cudenver.edu/record=b2029977~S0. New ip address access was set up this year, and in general it works fine. However, today a professor was using the database in an on-campus lab with her students and discovered that items retrieved using the search box delivered an error page. If going directly to the articles in Herbalgram for example, there was no problem.
Assigned to: ej, gb
Priority: high
Status: in progress
Troubleshooting notes:
9/23/09 called ABC and their IT person wasn't there today, but will email me tomorrow. ej
9/23/09 Discovered it is related to our proxied url: http://0-cms.herbalgram.org.skyline.cudenver.edu/herbstream/library/homePage/index.html
When I remove the proxy wrapper from the url http://cms.herbalgram.org/herbstream/library/homePage/index.html , the search function works fine. I think it's something they will need to adjust on their end? Any other thoughts about this, gb? ej. Agreed gb
Wednesday, September 23
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment