Problem: Database is requesting login information to access article pdf. http://skyline.cudenver.edu/record=b2067886
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Status: resolved
Troubleshooting notes:
3/8/10 resolved ej
4/27/09 Verify subscription has been renewed with EBSCO. URL has proxy wrapper. Does the database need to be registered? DP
Monday, April 27
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Per DZ's phone conversation with Issamu the morning of 4/27/09:
ReplyDeleteWe are unable to get full text access to our ASCE Research Library package that we purchased through EBSCO for account 787xxxxxxxx. We are being asked for a username and password. Our payment for $11,216.92 was made in January 2009. Issamu confirmed receipt of our payment. Please reactivate our online access as soon as possible. Our package includes 31 journals. Here are our IP addresses:
xxx.xxx.*.*
xxx.xxx.*.*
16x.xx.xxx-xxx.*
19x.xx.x.*
12x.xx.xx.*
12x.xx.xx.*
DZ
DZ is checking w/ EN to see if we ever filled out a license agreement for this.
ReplyDelete---------------------
On 4/27/09 ASCE Customer Service wrote:
"Hi AIP,
Could you please set up online access for the following customer: 9xxxxx Auraria Library for the University of Colorado @ Denver. Please repopulate this new account for the ALL online subscription with the information, IPAs etc. from this account: 078xxxxxxxxx.
If you require a new License Agreement, they will fill one out and submit it to us for your use (instructions below)"
DZ
I asked AK (our LT3 who is helping w/ access issues) to check our access & she is reporting that we now have access. This has been resolved.
ReplyDeleteDZ
I checked access to proceedings on 7/29/09 and we don't have access yet. EJ
ReplyDeletep.s. there are two blog entries for ASCE-I commented on the original one.