Friday, June 6

CSA databases

Problem: 6/5/08 WAT reported no access to any of the CSA databases from 6 pm to closing. CSA error messages show variously: "Login Error failed" "Unable to discover any databases, "An error has been encountered. Error: login failed, and also a login page comes up. WAT phoned the problem into Systems.

Assigned to: EJ
Priority: high
Status: resolved

Summary of solution: 6/6/08 When EJ tried databases in the morning, access was restored.

Troubleshooting notes:
6/6/08 EJ assume the problem was on CSA's end, as no Auraria contact was made to CSA last night, and all was well in the morning.

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